Your Renewal Book Is Leaking Money. We Fix That.
We build AI-powered workflow systems that protect renewals, clear the COI backlog, and compound commission year over year — purpose-built for US-based commercial P&C agencies, with flagship specialty depth in construction and contractor insurance.
Your agency is growing.
Your workflows are not.
Every week your team spends on administrative work is a week they are not protecting renewals, responding to leads, or strengthening client relationships.
of agency frontline staff report burnout
Your account managers are stretched across renewals, certificates, submissions, and billing reconciliation. Every hour spent on admin is an hour not spent protecting and growing the book.
Liberty Mutual 2025 Independent Agents Study
first-pass COI rejection rate in commercial lines
For construction-focused agencies, certificate requests from GCs and project owners are both the highest-volume workflow and the most error-prone — and every rejection costs trust and staff hours.
Industry benchmark data, PathwayPort
in annual commission lost to avoidable client churn
Losing 3 commercial clients at $15,000 average commission each is $45,000 gone. Not from bad pricing or a competitor — from a missed renewal touchpoint, a slow response, or an unanswered claims question.
Based on industry commission averages
Ten workflow systems that protect and grow your book.
Policy Renewal Stewardship
A 90–120 day automated renewal sequence that reaches your clients before they shop elsewhere, collects updated exposures, flags at-risk accounts, and routes tasks to your producers — without anyone manually tracking a spreadsheet.
Certificate of Insurance Automation
The highest-ROI workflow we build for construction-focused agencies. Auto-populate COIs from policy data, validate against request requirements, flag coverage gaps, and track renewals. 3.5+ hours of daily staff work becomes a background process.
New Business Submission Packaging
ACORD 125, 126, 140 and supplementals assembled from your intake, matched to carrier appetite, and sent to 3–6 markets in parallel. What takes a CSR 2–4 hours per submission drops to minutes — with better market coverage and no dropped follow-through.
Lost-Quote & Lead Follow-Up Systems
82% of commercial buyers say they'd drop a broker over slow response. We build immediate-response systems that qualify, engage, and nurture every inbound lead and every unbound quote — so no opportunity goes cold.
Cross-Sell & Upsell Trigger Workflows
When a commercial client's payroll grows, when a mono-line account is missing an umbrella, when a policy milestone is hit — our systems scan your book and trigger the right outreach at the right time. Revenue that would have been missed is now captured automatically.
Client Onboarding Automation
First impressions determine long-term retention. We build structured onboarding sequences that collect documents, set expectations, introduce your team, and schedule the first review — automatically, from day one.
Direct-Bill Reconciliation & Commission Audit
Carrier statements arrive in a dozen different PDF and CSV formats. We parse them, match entries to your AMS, flag exceptions and missing commissions, and surface only what needs a human. Month-end stops being a firefight — and under-paid commission is caught systematically.
Claims Status Communication
Clients filing claims are anxious. Silence breeds distrust and accelerates churn. We build automated status update systems that pull from carrier portals and keep claimants informed at every stage — protecting the relationship through a difficult period.
Annual Review Scheduling Systems
Annual policy reviews are one of the highest-retention activities an agency can run — and most agencies never do them at scale because manual outreach to hundreds of clients is impractical. We automate the invitation, booking, reminder, and follow-up sequence.
Referral Generation Automation
The highest-quality new clients come from existing clients — but most agencies never systematically ask for referrals. We build automated referral campaigns triggered at the optimal moment post-onboarding, post-renewal, and post-claim resolution.
What automation actually does for your agency.
Client retention rate achievable with consistent automated communication
Reduction in weekly admin hours across renewals, COIs, and follow-ups
Of commercial renewals protected when outreach starts 90 days out
Added to your agency's sale value
Every $18,000 in additional annual EBITDA — achievable through automation-driven retention and recovered commission — adds $180,000+ to your agency's exit value at a 10x multiple.
Staff hours recovered every week
Across renewals, COI generation, new-business submissions, and direct-bill reconciliation — agencies automating these workflows report 40+ hours of admin time returned to revenue-generating activity each week.
Client retention rate achievable with automation
Top-performing commercial agencies retain 91–95% of clients annually. The gap between 84% (industry average) and 91% on a $1M commission book is over $70,000 in protected revenue per year.
To measurable ROI from your first workflow
Our first automation deployment targets your highest-impact bottleneck — usually COIs or renewals. Most agencies see measurable time savings and the first protected renewal within the first 30 days.
The math is simple.
Protect three commercial renewals that would have otherwise slipped and the entire system pays for itself — for the next decade.
From renewal risk to renewal secured.
An animated preview of what one automated renewal looks like end-to-end.
Renewal due in 90 days
Automated outreach sequence
Client information collected
Producer notified & briefed
Policy renewed. Commission secured.
Renewal due in 90 days
Automated outreach sequence
Client information collected
Producer notified & briefed
Policy renewed. Commission secured.
Workflow Audit
We spend 30 minutes with you mapping your current workflows — COIs, renewals, new-business submissions, client communication. We identify exactly where time is being lost and where commission is at risk. You receive a written Workflow Opportunity Report at no charge.
You leave knowing precisely what to automate first and what the ROI looks like.
Custom Build
We design and deploy your first automation system — scoped to your highest-impact opportunity. Built around your existing AMS (EZLynx, Applied Epic, or HawkSoft), your carriers, and your client communication style. No disruption to current operations during the build.
Your first workflow goes live. Your team starts recovering time immediately.
Optimise & Expand
We monitor performance, refine based on real results, and expand your automation stack systematically. Every quarter we review what's working, where new opportunities exist, and what to build next. You are not left alone with a system you don't understand.
Your agency compounds the efficiency gains month over month.
We don’t work with everyone.
On purpose.
This is for you if:
- $500K–$1.5M in annual commission income
- 60%+ commercial P&C book
- 5–15 staff on a modern AMS (EZLynx, Applied Epic, HawkSoft)
- 5–15 years operating — past the DIY stage, not yet enterprise
This isn’t for you if:
- Personal-lines-heavy or captive/franchise agency
- Under $500K annual commission income
- Looking for generic SaaS software
- Want automation only to cut headcount
Specialty Depth
US-based retail commercial P&C agencies only. Not a fit for captive, franchise, or wholesale/MGA.
See exactly where your agency
is leaking money.
Thirty minutes. A written Workflow Opportunity Report. A clear answer on what to automate first. No cost.